This policy (together with the Terms and Conditions of use for this website) sets out the terms on which we (Balance Legal Capital LLP) process any personal data that you provide to us or that we collect from you. We may update this policy from time to time. By using our site, you consent to such processing and warrant that all data provided by you is accurate.
For the purpose of the UK data protection legislation, the data controller is Balance Legal Capital LLP (“BLC”), 25 Southampton Buildings, London WC2A 1AL.
Information you give us or that we collect from you
This is information:
- that you supply to us by subscribing on our website to our news and other communications (which may include your name and email address, company and role, and tracking of your interactions with our marketing campaigns);
- that you (or your representatives) supply to us by corresponding with us (including by phone, e-mail, post or in person);
- that you (or your representatives) supply to us, or that we collect, in connection with contractual agreements entered into with us;
In order to ensure that your information is kept accurate and up to date, please inform us of any changes to your information.
Uses made of the information
We may use the information described above:
- to provide relevant information or services to you, your representative and/or the company you work for;
- if you have provided your consent (where necessary) to such use, or your representative and/or the company you work for has obtained your consent (where necessary);
- to maintain and develop our relationship with you and our clients;
- to administer our website and improve user experience;
- to send you publications, marketing and details of events;
- to facilitate our internal business operations;
- if we (or a third-party) have a legitimate interest which is not overridden by your interests or your rights and freedoms; and/or
- if we are otherwise required or authorised by law and it is necessary in connection with a legal or regulatory obligation.
We do not share this information with any third party except:
- members of our group;
- as necessary to address your enquiry, or for the performance of any service we provide to you, or for the purpose of entering into or performing any contract we enter with you (if any of these require the involvement of a third party);
- third-party electronic system providers that we use in the course of our business, as set out below (see where we store your personal data); and/or
- to the extent required by law or regulation.
Where we store your personal data
The information that we collect from you will be transferred to, and stored at, destinations inside the European Economic Area (“EEA”), or in the United States under the EU-US Privacy Shield Framework. We store electronic documents in third-party data centre servers located in Europe. Contact data is stored on a third-party customer-relationship management system which is located on servers in Europe (note this is from 1 May 2018; prior to this date the servers are located in the United States).
We use a third-party automated email marketing service to send out communications to our subscriber list, which holds subscriber database data on servers in the United States. To the extent that we may engage in financial transactions with you, information will be stored on the servers of a third-party provider of accounts services hosted in the United States.
If you have agreed to enrol as a guest user of a secure folder on BLC’s shared database, your user data will be stored by a third-party shared database supplier on servers in Europe or the United States.
Website analytics information collected through cookies is stored with a third-party provider of analytics services based in the United States.
Please contact us if you require more information on these storage locations.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
As we provide litigation finance in multiple jurisdictions, this means that in some instances your data may be transferred outside of the European Economic Area (EEA). Where we transfer your information internationally and/or outside the EEA, we will take reasonable steps to ensure that your information is treated securely and the means of transfer provides adequate safeguards.
We will only retain your personal information as long as is reasonably necessary to fulfil the purposes we collected it for, including the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means. Personal information provided in connection with the provision of our services will be retained in accordance with our firm’s retention policies unless agreed otherwise.
Our website may, from time to time, contain links to other websites. We are not responsible for the privacy policies of such other websites and advise you to read the privacy policies of each website you visit which collects personal information.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a need to know. They will only process your data on our instructions, and they are subject to a duty of confidentiality.
The transmission of information via the internet is not completely secure. We cannot guarantee the security of your data transmitted to our online services. Any transmission is at your own risk.
You have the right to:
- Request access to information we hold about you, and to request that we delete or rectify such information, or transfer it to another person;
- Request the transfer of your personal data to you or your third party;
- Withdraw consent at any time where we are relying on consent to process your personal data;
- Restrict Processing of your personal data; and/or
- Complain to a supervising authority.
You also have the right to ask us not to process your personal data for marketing purposes. Any such enquiry or request should be sent to email@example.com.
If you think your data has been misused by Balance Legal Capital, please contact us at firstname.lastname@example.org to discuss. If you are unhappy with our response or if you need any advice you should contact the Information Commissioner’s Office (ICO). ICO helpline, telephone: 0303 123 1113.
Any queries or requests regarding this policy should be sent to email@example.com.
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Contacts and Further Information
Balance Legal Capital LLP
25 Southampton Buildings
London WC2A 1AL
Attention: Robert Rothkopf (Data Protection Officer)
Telephone: +44 (0)203 514 5116
If you make a privacy complaint, we will respond to let you know how your complaint will be handled. We may ask you further details, consult with other parties and keep records regarding your complaint.