Privacy Policy

This policy (together with the Terms and Conditions of use for this website) sets out the terms on which we (Balance Legal Capital LLP) process any personal data that you provide to us or that we collect from you. We may update this policy from time to time. By using our site, you consent to such processing and warrant that all data provided by you is accurate.

For the purpose of the UK data protection legislation, the data controller is Balance Legal Capital LLP (“BLC”), 1 Fore Street, London, EC2Y 5EJ.

Information you give us or that we collect from you.

This is information:

  • that you supply to us by subscribing on our website to our news and other communications (which may include your name and email address, company and role);
  • that you (or your representatives) supply to us by corresponding with us (including by phone, e-mail or in person);
  • that you (or your representatives) supply to us, or that we collect, in connection with contractual agreements entered into with us;
  • about user visits to our website, that is automatically collected by the site (this includes technical information about users such as IP addresses and user interaction with our website, such as pages visited), or that is collected via cookies (which distinguish you from other users of our website) if you accept the use of cookies.  For more information about the cookies used please click here;

In order to ensure that your information is kept accurate and up to date, please inform us of any changes to your information.

Uses made of the information

We use the information described above: to provide relevant information or services to you; to administer our website and improve user experience; and/or for internal operations and research purposes, to enhance the services we provide.

We do not share this information with any third party except:

  • members of our group;
  • as necessary to address your enquiry, or for the performance of any service we provide to you, or for the purpose of entering into or performing any contract we enter with you (if any of these require the involvement of a third party);
  • third-party electronic system providers that we use in the course of our business, as set out below (see Where we store your personal data); and/or
  • to the extent required by law or regulation.

Any data you give us or that we collect from you will be kept for a period of 6 years after you have corresponded with us, or after any agreement entered with us has terminated, unless extended retention is required for legitimate business purposes or by applicable law.

Where we store your personal data

The information that we collect from you will be transferred to, and stored at, destinations inside the European Economic Area (“EEA“), or in the United States under the EU-US Privacy Shield Framework. We store electronic documents in third -party data centre servers located in Europe.  Contact data is stored on a third-party customer-relationship management system which is located on servers in Europe (note this is from 1 May 2018; prior to this date the servers are located in the United States). We use a third -party automated email marketing service to send out communications to our subscriber list, which holds subscriber database data on servers in the United States. To the extent that we may engage in financial transactions with you, information will be stored on the servers of a third-party provider of accounts services hosted in the United States. If you have agreed to enrol as a guest user of a secure folder on BLC’s shared database, your user data will be stored by a third-party shared database supplier on servers in Europe or the United States.   Website analytics information collected through cookies  is stored with a third-party provider of analytics services based in the United States. Please contact us if you require more information on these storage locations.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Other websites

Our website may, from time to time, contain links to other websites. We are not responsible for the privacy policies of such other websites and advise you to read the privacy policies of each website you visit which collects personal information.

Your Rights

You have the right to request access to information we hold about you, and to request that we delete or rectify such information, or transfer it to another person. You also have the right to ask us not to process your personal data for marketing purposes.  Any such enquiry or request should be sent to team@balancelegalcapital.com.

If you think your data has been misused by Balance Legal Capital, please contact us at team@balancelegalcapital.com to discuss.  If you are unhappy with our response or if you need any advice you should contact the Information Commissioner’s Office (ICO).  ICO helpline, telephone: 0303 123 1113.

Any queries or requests regarding this policy should be sent to team@balancelegalcapital.com

Cookies

Cookies are small text files that are placed on your computer by websites you visit. They are widely used in order to make websites improve user experience. They also provide certain information to the owners of a site. The www.balancelegalcapital.com website currently uses a category 2 performance cookie (used for Google Analytics). This information does not identify visitors or collect any personal details. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve website functionality. Most browsers are initially set to accept cookies. If you prefer you can set your browser to refuse cookies. However, if you choose to do so it might affect certain site functionality. We may in the future, without notice, determine to change our use of cookies. By continuing to use this site and by using any video and social media functionality, you consent to the relevant cookies being set on your device.  For general information about cookies and how to disable them, please visit allaboutcookies.org. To prevent Google Analytics cookies being set, you may install the Google Analytics Opt-Out Browser Add-On.

Cookies used

Cookie Name Purpose
Strictly Necessary ginger-cookie

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These cookies are essential to make our website work correctly; they enable you to move around our website and use our features. Examples include remembering that you have accepted our cookie policy.
Performance _ga

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Eloqua

_drip_client_6994213

These cookies help us understand how visitors interact with our website by providing information about the areas visited, the time spent on the website, and any issues encountered, such as error messages. This helps us improve our website.
Functionality mc_user_info

mc_plums_login

mc_user_profile

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bcookie

bscookie

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These cookies allow our website to remember the choices you make to provide a more personalised online experience. They can also enable visitors to engage with social tools, such as the share functionality on our blog, or the LinkedIn follow feature.